Refund policy

Every Made From Wonder Studio product is printed on demand and made specifically for your order.

We do not accept returns, exchanges, or refund requests for a change of mind, ordering the wrong size or colour, or personal preferences about the product’s style. Please review product descriptions, size charts, colours, and your shipping address before ordering.

If your item arrives damaged, defective, or different from what you ordered, we’re here to help.

Damaged, Defective, or Incorrect Items

Please email madefromwonderstudio@gmail.com within 7 days of delivery, including:

Your order number.
A brief description of the issue.
Clear photos of the item and packaging.

Once we review and confirm the issue, we’ll provide a replacement at no additional cost or a full refund.

Return Requests

For any other potentially eligible return request, contact us within 30 days of receiving your order. This contact window does not make change-of-mind, sizing, or other excluded requests eligible.

Do not send items back without contacting us first. If a return is approved, we’ll provide instructions on how and where to send it.

What Isn’t Covered

Except for confirmed damaged, defective, or incorrect items and rights required by law, we cannot accept returns or issue refunds for:

Changing your mind or no longer wanting the item.
Selecting the wrong size, colour, or product.
Personal preferences or dissatisfaction with the style.
Incorrect shipping information supplied at checkout.
Normal printing variations in colour or placement.
Personalized or custom-made products, gift cards, and sale or clearance items.

Exchanges

We don’t offer direct exchanges. If you selected the wrong size or colour, you’ll need to place a new order at your own cost.

If we sent an item that differs from your order, please follow the damaged, defective, or incorrect-item process above.

Refund Timing

Approved refunds are issued to your original payment method. Please allow up to 10 business days after approval for processing. Your bank or card provider may need additional time to make the funds available.

If your refund hasn’t arrived after 15 business days from approval, please contact us.

Your Consumer Rights

This policy, including its reporting windows and exclusions, does not limit your rights under applicable consumer protection laws.

If an order is shipped to the European Union, a 14-day withdrawal right may apply where required by law. Exceptions may apply to goods made to your specifications or clearly personalized.